Stavanger Sola Airport (SVG) Car Hire

Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the National vehicles and damages caused by National vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.      

Pick-up outside of normal opening hours is available for all vehicle groups. The location offers an after hours pick-up service through online reservation only, and customers are required to provide a valid mobile number and email address to provide further instructions.
Please note that the station is unmanned during your pick-up time and it is therefore vital that your rental agreement is signed and all payment authorisations are completed prior to arrival. Therefore, please complete the check-in process via the link received in your pre-check-in email, 48 hours prior to pick-up.
All information is required including full name, home address, phone number, email address, driving licence information and credit card details.
Additional protections and products will be available during the pre-check-in.
An authorisation will be made on your credit card consisting of NOK 3000 on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your reservation is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in the arrivals hall, continue straight forwards by following the signs to Car Rental. Our key box is located to the left of our office door.
- Please follow the instructions emailed prior to arrival or displayed on the key box to collect your key.
- Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data, have any issues or need assistance, please contact the 24-hour helpline who will help you.
- When you have collected your key, proceed to the car park P4, second floor, by following the signs for Alamo/Enterprise/National. 2-min walk from our office.
- Your vehicle has been checked for damages and if there are any, they have been marked on your rental agreement, which you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the car park, follow the signs for 'Exit'.

Return:
- Follow the signs for 'Car Rental Return' and park your vehicle in the car park P4, second floor, at an available stall assigned to Alamo/Enterprise/National
- To drop off your key, please go to the office and drop your key in our drop box, located in front of our office entrance.
- Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline for guidance.
- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.

Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

Minimum age for renting from National Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.   

Outside of Norway, vehicles can only be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, the Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom. A cross-border fee of 250 NOK (incl. VAT) per day up to a maximum of 2500 NOK (incl. VAT) will apply for all authorised countries and territories except Sweden and Denmark, where there is no applicable fee. Ferry travel with the vehicle is permitted, provided that the countries of origin and destination are included in the above list of permitted territories.

For all cross-border travel, it is mandatory that you have Roadside Protection (RAP) included/purchased as part of your rental. For more information regarding RAP, please refer to the Roadside Protection policy.

In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorisation. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge of 10,000 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver and Theft Protection (CDWTP) is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle. If CDWTP is not included in the reservation, it is available for purchase.
The standard deductible is 10,000 NOK for all vehicle categories and covers the following:
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover

If you wish to lower your excess further, you can purchase Super Collision Damage Waiver and lower the excess to 3000 NOK.

Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Visa and Mastercard, are accepted. All cards presented must be in the renter's name. Debit cards, pre-paid cards, cash and cheques are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 3,000 NOK for all car categories.

Roadside Protection (RAP) is an optional coverage available to the renter. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as tyre punctures, lockouts and running out of fuel. RAP does not cover situations caused by the renter, such as misfuelling, and does not eliminate the customer's excess in the event of damage or theft, regardless of what protection you choose at the time of pick-up. RAP is mandatory for all customers taking the vehicle outside of the country. You must adhere to all rental terms and conditions to receive RAP benefits.

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Pick-up outside of normal opening hours is available for all vehicle groups. The location offers an after hours pick-up service through online reservation only, and customers are required to provide a valid mobile number and email address to provide further instructions.
Please note that the station is unmanned during your pick-up time and it is therefore vital that your rental agreement is signed and all payment authorisations are completed prior to your arrival. Therefore, please complete the check-in process via the link received in your pre-check-in email, 48 hours prior to pick-up.
All information is required including full name, home address, phone number, email address, driving licence information and credit card details.
Additional protections and products will be available during the pre-check-in.
An authorisation will be made on your credit card consisting of NOK 3000 on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign.
Please review our rental agreement and Terms and Conditions before signing.
Please note that your reservation is not confirmed unless all of the above requirements have been met and you have received the final signed rental agreement by email.
You will receive a link from our vendor partner Sharebox which will prompt you for driving licence information, including a picture of the front and back of the driving licence document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival:
- Once in the arrivals hall, continue straight forwards by following the signs to Car Rental. Our key box is located to the left of our office door.
- Please follow the instructions emailed prior to arrival or displayed on the key box to collect your key.
- Wi-Fi/data is needed to access the rental key provided during an After Hours reservation. If you cannot access Wi-Fi/data, have any issues or need assistance, please contact the 24-hour helpline who will help you.
- When you have collected your key, proceed to the car park P4, second floor, by following the signs for National. 2-min walk from our office.
- Your vehicle has been checked for damages and if there are any, they have been marked on your rental agreement, which you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the car park, follow the signs for 'Exit'.

Return:
- Follow the signs for 'Car Rental Return' and park your vehicle in the car park P4, second floor, at an available stall assigned to National
- To drop off your key, please go to the office and drop your key in our drop box, located in front of our office entrance.
- Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If you have any issues or need assistance, please contact the 24-hour helpline for guidance.
- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.

Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until a National employee takes possession of the vehicle and keys when the rental branch opens the following working day.