Palma de Mallorca Airport (PMI) Car Hire

The price per additional driver will be 12.10 EUR (VAT included) per day, with a 10 day maximum at 120.00 EUR (VAT included).  See Age Requirements for restrictions on car groups.

Your rental is being serviced by Enterprise Rent-A-Car

Please park the vehicle in one of the Enterprise Rent-A-Car parking spaces. Lock the vehicle and leave the keys in the drop-box located at our parking office door.

All drivers must be at least 25 years of age to rent a vehicle. Renters aged 21 to 24 may rent cars and SUVs of the categories Mini, Economy, Compact, Intermediate and Standard as well as small People Carriers and Compact and Intermediate Vans. A daily surcharge of 12.50 EUR applies to renters between 21 and 24 years of age. Renters in the Canary Islands must be at least 22 years old and have held their licence for at least two years.

Vehicles can be driven in Portugal, Andorra and Gibraltar without the need for additional coverage. Vehicles can also be driven in Austria, Germany, Belgium, France, the Netherlands, Italy, Luxembourg, Monaco and Switzerland (not in other countries) with the payment of a Cross Border Fee. The cost of Cross Border Fee will be of 55.00 EUR (VAT included) and it is acquired at the counter. In all cases, customers MUST inform at the counter of their intention to leave Spain with the vehicle and require the authorization of Enterprise to do so.

Damage Waiver reduces your liability if the vehicle is damaged or stolen and may be included in your rate. If it is not included then it is available to purchase, but you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Damage Waiver then you must pay these charges and seek compensation from your carrier. Damage Waiver is not insurance. The following excesses apply; 1050.00 EUR small vans, mini, economy and compact; 1250.00 EUR medium vans, compact elite, compact hybrid, intermediate and standard; 1500.00 EUR large vans, compact convertible, 4x4, full size, luxury and premium. Purchasing Damage Waiver on its own will only reduce your liability, if you need to reduce your excess to zero you must also purchase Excess Protection.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: es.dru@ehi.com , +34 917821011

All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category. One way rentals are allowed within mainland Spain only.

Excess Protection is an optional product available only if Damage Waiver is included in your rate that reduces any applicable Damage Waiver excess (see Damage Waiver terms).  Excess Protection reduces your excess on all vehicles to zero. Excess Protection is not insurance and before purchasing you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier.

Your vehicle will be provided with a full fuel tank at the start of your rental. You are responsible for returning the vehicle with a full fuel tank.  If the vehicle is returned with less fuel you will be required to pay for the fuel needed to return the fuel level to full at the per liter rate stated on your rental agreement plus a refueling charge of 18.00 EUR.

Optional fuel policies are available at participating locations.

 

Personal Accident Insurance/Personal Effects Coverage (PAI/PEC) is offered for an additional daily charge. PAI/PEC provides the renter and renter's passengers with accidental death benefits, injury expense benefits and insures the personal effects of the renter and passengers while they travel. This is a summary only. The purchase of PAI/PEC is optional and not required to rent a car. The coverage provided by PAI/PEC may duplicate your existing coverage and you may wish to determine if your personal coverage is adequate. The provision of PAI/PEC cannot extend beyond a period where the total charges to you exceed €200 and is conditional on your compliance with the terms and conditions of the rental agreement.

All major debit and credit cards (issued by either Visa, Mastercard or American Express) are accepted. Cheques, prepaid cards, Diners Club and Discover Card are not accepted. All cards presented must be in the renter’s name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. For cars and SUVs of the categories Mini, Economy, Compact, Intermediate and Standard, a deposit of 150 EUR is required. All Vans require 150 EUR deposit as well. For Fullsize, Premium and Luxury vehicles and Large People Carriers the deposit is 400 EUR and must be paid via credit card. When renting a Premium or Luxury Car, Convertible or SUV, two bank cards are required as additional security of which one must be a valid credit card. Cash payments may be allowed but the deposit must be paid via debit or credit card and the deposit will be a minimum of 500 EUR. Please contact the local branch for details.

National offers Roadside Assistance Protection. Roadside Assistance Protection allows National customers to waive all financial responsibility for the following - tyre (excluding the rim) replacement costs, except when part of a larger repair, replacement keys costs and all recovery and call charges imposed by our chosen roadside assistance providers as aresult of a fault caused by renter error. Roadside Assistance Protection does not exempt you from these charges if there is any breach of our rental agreement. Roadside Assistance Protection  is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and see compensation from your carrier. RAP is not insurance.

All drivers must present a full valid driving licence. If the driving licence is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licences from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

All renters must provide a valid identity card or passport. All drivers must have held their full licence for a minimum of 1 year. When renting an Elite, Premium or Luxury Car or Convertible or SUV, renters must have additional verified contact information such as employment details, telephone numbers and proof of Spanish residency. When renting these vehicles from an airport location travel documents such as boarding passes, hotels and apartments vouchers etc. must be provided as well. Local customers whose documents are issued in different countries must provide additional proof of address (i.e. phone bill, gas or electricity bill) which must be less than 90 days old. If visiting Spain, renters must provide proof of accommodation, local and home country contact information such as employment details and return travel. Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.

Advice on driving in Europe following the United Kingdom leaving the European Union may be found at https://www.gov.uk/driving-abroad.

Third party liability insurance is mandatory and covers the driver and the owner for third party claims against him/her for damage caused by the hire vehicle. Third party insurance is included in the rate. Cover is limited to 135 million euros.

Alamo is temporarily consolidating its Spain branches. A representative will contact you prior to your scheduled date and time and confirm your details and rental location. If you have any questions, please call 971266001.