Palma de Mallorca Airport (PMI) Car Hire

The price per additional driver will be 12.10 EUR (VAT included) per day, with a 10 day maximum at 120.00 EUR (VAT included).  See Age Requirements for restrictions on car groups.

Your rental is being serviced by Enterprise Rent-A-Car

Please park the vehicle in one of the Enterprise Rent-A-Car parking spaces. Lock the vehicle and leave the keys in the drop-box located at our parking office door.

Minimum rental age is 21 years for all car groups, except SKMD 6, FKMD 7, PKMD 8, PDMR J, LVMR M, FVMR V, IFMR W, ITMR Y, FFMR Z and LDAR T, for which the driver must be at least 25 years old. A young driver fee of 12.50 EUR (vat included) per day with a maximum fee of 125 EUR (vat included) per rental will be applicable to drivers between 21 to 24 years of age. There is no maximum age limit subject to the driving license expiration and license requirements. For rentals in the Canary Islands, drivers must be at least 22 years old and have a minimum 2 year issue date of drivers license for all car groups.

Vehicles can be driven in Portugal, Andorra and Gibraltar without the need for additional coverage. Vehicles can also be driven in Austria, Germany, Belgium, France, the Netherlands, Italy, Luxembourg, Monaco and Switzerland (not in other countries) with the payment of a Cross Border Fee. The cost of Cross Border Fee will be of 55.00 EUR (VAT included) and it is acquired at the counter. In all cases, customers MUST inform at the counter of their intention to leave Spain with the vehicle and require the authorization of Enterprise to do so.

Damage Waiver reduces your liability if the vehicle is damaged or stolen and may be included in your rate. If it is not included then it is available to purchase, but you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Damage Waiver then you must pay these charges and seek compensation from your  carrier. Damage Waiver is not insurance. If Damage Waiver is included in your rate then the following excesses apply; €800 small vans; €950 medium vans, large vans, mini & economy; €1050 compact, compact mpv, mini mpv, compact premium, mini mpv 5 + 2; €1150 Intermediate, standard, SUV, MPV; €1400 minibus 9, small premium: €1500 premium. If Damage Waiver is not included in your rate and you purchase it then the excess on all cars and small vans is €0, medium vans €200 and large vans €950.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: es.dru@ehi.com , +34 917821011

Excess Protection is an optional product available only if Damage Waiver is included in your rate that reduces any applicable Damage Waiver excess (see Damage Waiver terms).  Excess Protection reduces your excess on all vehicles to zero except for medium size vans where it is €200. Excess Protection is not available on large vans.  Excess Protection is not insurance and before purchasing you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier.

Your vehicle will be provided with a full fuel tank at the start of your rental. You are responsible for returning the vehicle with a full fuel tank.  If the vehicle is returned with less fuel you will be required to pay for the fuel needed to return the fuel level to full at the per liter rate stated on your rental agreement plus a refueling charge of 18.00 EUR.

Optional fuel policies are available at participating locations.

 

Non-Roman script licences as well as all licences from countries out of the EU must have an International licence and   their licence from country of domicile.

All drivers must have held their full licence for a minimum of one year.

Together with their driving license, all drivers will be required to show their passport, as a general rule, or ID card, if it is written in roman characters and only for EU countries.

Spanish Law now states that, rental cars must have a copy of the rental agreement, within valid rental dates.

If requested by police or Guardia Civil, the Lessee must show the valid rental agreement. If this is out-of date, the Lessee will be fined with 1.001€.  So it is mandatory that any possible rental extension is processed at our rental locations by the customer, in person. It couldnt be processed by phone, by e-mail, etc. while, even if it is registered in Enteprise's records, if its not carried inside the car, the authorities will issue a fine. This penalty cannot be removed by showing documents after the fine is applied.

The following major credit cards are accepted in Spain: Visa, Mastercard and American Express. Visa  and Mastercard debit cards are accepted. The card presented must be in the name of the renter. In addition to the anticipated cost of the rental a deposit of Euro 150 is required for all vehicles except the following where a higher deposit is required: Premium vehicles Euro 300, Full Size SUV and Luxury vehicles Euro 400. Cash payments may be allowed - please contact branch- but the deposit must be paid via a credit or debit card in the renters name and the deposit will be a minimum of Euro 300.

National offers Roadside Assistance Protection. Roadside Assistance Protection allows National customers to waive all financial responsibility for the following - tyre (excluding the rim) replacement costs, except when part of a larger repair, replacement keys costs and all recovery and call charges imposed by our chosen roadside assistance providers as aresult of a fault caused by renter error. Roadside Assistance Protection does not exempt you from these charges if there is any breach of our rental agreement. Roadside Assistance Protection  is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and see compensation from your carrier. RAP is not insurance.

License requirements - renters with non-Roman script licenses as well as licenses from all countries outside the EU must have an international license and their own license from their country of domicile. All drivers must have held a full license for a minimum of one years. All drivers will be required to show their driving license and valid passport as a general rule. An ID card can be used if it is written in Roman characters amd can be used only for countries within the EU. Spanish law now states that all rental cars must have a copy of the rental agreement within valid rental dates. If requested by police or guardia civil the renter must show the valid rental agreement. If this is out of date the renter will be subject to a fine of 1001.00 EUR. Any possible rental extension must be processed at our rental locations by the customer in person. It cannot be processed by phone or email etc. While the vehicle is registered in National records if a record of the rental extension is not carried inside the car the authorities will issue a fine. This penalty cannot be removed by showing documents after the fine is applied.

Third party liability insurance  is mandatory and covers the driver and the owner for third party claims against him/her for damage caused by the hire vehicle. Third party insurance is included in the rate. Cover is limited to 135 million euros.