Palma de Mallorca Airport (PMI) Car Hire

The price per additional driver will be 12.10 EUR (VAT included) per day, with a 10 day maximum at 120.00 EUR (VAT included).  See Age Requirements for restrictions on car groups.

Your rental is being serviced by Enterprise Rent-A-Car

Please park the vehicle in one of the Enterprise Rent-A-Car parking spaces. Lock the vehicle and leave the keys in the drop-box located at our parking office door.

Minimum driver age for our vehicles is 21. Drivers aged 21 to 24 will incur a young driver fee of 12.50 EUR VAT included per day with a maximum fee of 125 EUR VAT included per rental. The following vehicle groups require the driver to be 25 -  Premium, Luxury, Special, Convertibles, SUV's, 7 passenger and up Vans, Medium size and larger Commercial Vans. There is no maximum age limit subject to the driving license expiration and license requirements. For rentals in the Canary Islands, drivers must be at least 22 years old and have a minimum 2 year issue date of driver’s license for all car groups.

Vehicles can be driven in Portugal, Andorra and Gibraltar without the need for additional coverage. Vehicles can also be driven in Austria, Germany, Belgium, France, the Netherlands, Italy, Luxembourg, Monaco and Switzerland (not in other countries) with the payment of a Cross Border Fee. The cost of Cross Border Fee will be of 55.00 EUR (VAT included) and it is acquired at the counter. In all cases, customers MUST inform at the counter of their intention to leave Spain with the vehicle and require the authorization of Enterprise to do so.

Damage Waiver reduces your liability if the vehicle is damaged or stolen and may be included in your rate. If it is not included then it is available to purchase, but you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Damage Waiver then you must pay these charges and seek compensation from your carrier. Damage Waiver is not insurance. The following excesses apply; 1050.00 EUR small vans, mini, economy and compact; 1250.00 EUR medium vans, compact elite, compact hybrid, intermediate and standard; 1500.00 EUR large vans, compact convertible, 4x4, full size, luxury and premium. Purchasing Damage Waiver on its own will only reduce your liability, if you need to reduce your excess to zero you must also purchase Excess Protection.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: es.dru@ehi.com , +34 917821011

Excess Protection is an optional product available only if Damage Waiver is included in your rate that reduces any applicable Damage Waiver excess (see Damage Waiver terms).  Excess Protection reduces your excess on all vehicles to zero. Excess Protection is not insurance and before purchasing you may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier.

Your vehicle will be provided with a full fuel tank at the start of your rental. You are responsible for returning the vehicle with a full fuel tank.  If the vehicle is returned with less fuel you will be required to pay for the fuel needed to return the fuel level to full at the per liter rate stated on your rental agreement plus a refueling charge of 18.00 EUR.

Optional fuel policies are available at participating locations.

 

Non-Roman script licences as well as all licences from countries out of the EU must have an International licence and   their licence from country of domicile.

All drivers must have held their full licence for a minimum of one year.

Together with their driving license, all drivers will be required to show their passport, as a general rule, or ID card, if it is written in roman characters and only for EU countries.

Spanish Law now states that, rental cars must have a copy of the rental agreement, within valid rental dates.

If requested by police or Guardia Civil, the Lessee must show the valid rental agreement. If this is out-of date, the Lessee will be fined with 1.001€.  So it is mandatory that any possible rental extension is processed at our rental locations by the customer, in person. It couldnt be processed by phone, by e-mail, etc. while, even if it is registered in Enteprise's records, if its not carried inside the car, the authorities will issue a fine. This penalty cannot be removed by showing documents after the fine is applied.

All major debit and credit cards are accepted. All cards presented must be in the renter’s name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. For the car categories Mini to Standard a deposit of 150 EUR is required. For vehicles bigger than Standard size as well as passenger and cargo vans the deposit is 400 EUR and must be paid via credit card. Premium and Luxury vehicles require a credit card and a deposit of 1500 EUR. Cash payments may be allowed but the deposit must be paid via debit or credit card and the deposit will be a minimum of 500 EUR. Please contact the local branch for details.

National offers Roadside Assistance Protection. Roadside Assistance Protection allows National customers to waive all financial responsibility for the following - tyre (excluding the rim) replacement costs, except when part of a larger repair, replacement keys costs and all recovery and call charges imposed by our chosen roadside assistance providers as aresult of a fault caused by renter error. Roadside Assistance Protection does not exempt you from these charges if there is any breach of our rental agreement. Roadside Assistance Protection  is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and see compensation from your carrier. RAP is not insurance.

All drivers must present a full valid driving license. If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
All renters must provide a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year. When renting a Premium or Luxury Convertible, Elite or SUV vehicle, renters must have additional verified contact information such as employment details, telephone numbers and proof of Spanish residency. If visiting Spain, renters must provide proof of accommodation, local and home country contact information such as employment details and return travel. These vehicles cannot be booked with less than 24-hour notice.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.

Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at: https://www.gov.uk/guidance/prepare-to-drive-in-the-eu-after-brexit
 

Third party liability insurance  is mandatory and covers the driver and the owner for third party claims against him/her for damage caused by the hire vehicle. Third party insurance is included in the rate. Cover is limited to 135 million euros.